Customer Help
Our service team is always here to assist.
Hi, normally it takes 1-2 working days to process the order.
Once your order is shipped out, there will be an email sent out regarding tracking info for your order. Standard shipping typically takes 15-25 business days to North American and Europe.
Kindly note: Please don’t worry if tracking shows “package is not received at terminal”. Package is still in transit now. It will be updated once it reaches at next sort facility.
If the order has not been shipped, you can update shipping address via email ( service@obstal.com). Please note the order ID.
Normally it takes 1-3 days to ship the order.
If your order has been shipped, you can not change the shipping adress.
Please vist Shipping Info.
All prices include tax.
Yes, we ship all over the world
It depends.
If there is more than one package, our customer service center will contact you.
Service Email: service@obstal.com
Please contact the service team through Amazon.com.